Refund policy
We stand behind the quality of AquaSplash and your satisfaction is important to us.
All Sales Are Final (Consumable Products Policy)
Due to the nature of our product and industry standards for consumable goods, all purchases are final and non-refundable once an order has shipped. We do not accept returns for change of mind.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@drinkaquasplash.com with:
- Your order number
- A clear photo of the issue
We will gladly issue a replacement or store credit if the issue qualifies. Approved replacements or store credits are typically issued within 10 business days. If more than 15 business days have passed since approval and you haven't heard from us, please contact us at info@drinkaquasplash.com.